Privacy Policy

Last updated: September 29, 2026

Bill Destroyers (“Bill Destroyers,” “we,” “us,” or “our”) operates the website billdestroyers.com (the “Site”) and related medical bill estimate and negotiation services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use the Services.

By using the Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

• Contact details such as name, email address, and phone number
• State of residence
• Medical bill details, including bill amount, hospital or provider name, and a description of the services billed
• Documents or additional information you later share with us to support a review or negotiation
• Communications you send us, including emails, texts, or call notes

Information Collected Automatically

• Device and browser information, IP address, and general location derived from IP
• Usage data such as pages viewed, referring URL, and timestamps
• Cookies and similar technologies used for site functionality, analytics, and security

2. How We Use Your Information

We use personal information to:

• Provide, operate, and improve the Site and Services
• Review medical bills, estimate potential savings, and contact you about your submission
• Negotiate with hospitals, providers, billing companies, or related parties when you authorize us to do so
• Respond to inquiries and provide customer support
• Send service-related notices, including appointment reminders and status updates
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our Terms of Service
• Analyze Site performance and improve our marketing and operations

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers. Vendors who help us operate the Site and Services, such as hosting providers, form and database tools, analytics providers, and communication platforms. These parties may process data only as needed to perform services for us.
• Providers and billing parties. When you ask us to negotiate on your behalf, we may share relevant bill and contact information with the hospital, provider, insurer, or billing company involved.
• Legal and safety. When required by law, subpoena, or court order, or when we believe disclosure is necessary to protect rights, safety, or property.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. In any other case where you direct or agree to the disclosure.

4. Health-Related Information

Bill Destroyers is not a healthcare provider, health plan, or healthcare clearinghouse, and we are generally not a “covered entity” under the Health Insurance Portability and Accountability Act (HIPAA). Information you provide about medical bills may include health-related details. We handle that information carefully and use it only to deliver the Services you request. Do not submit more sensitive medical detail than needed for bill review and negotiation.

5. Cookies and Tracking

We and our service providers may use cookies, pixels, and similar technologies to operate the Site, remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some Site features.

6. Data Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods may vary depending on the nature of the information and our business needs.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, update, or delete certain personal information, or to opt out of certain processing. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and correct personal information, and to non-discrimination for exercising those rights.

To exercise privacy rights, contact us using the details below. We may need to verify your identity before completing a request. You may also unsubscribe from marketing emails using the link in those messages. Service-related messages may still be sent when needed to fulfill your request.

9. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the Site or Services after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact Bill Destroyers at privacy@billdestroyers.com or through the contact information published on billdestroyers.com.